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We include these Telemarketing Laws for Phone Solicitors
Calling States with a No Call Law. Telemarketers must be aware
of State, National FTC, FCC and Direct Marketing Association
"Do Not Call" Laws and "No Call" Laws
driven by consumers wanting to stop telemarketing calls. No
phone solicitation laws, rules and regulations are constantly
changing, and "No Call Law" violations can carry
serious fines and associated legal fees. Do Not Call List
Scrubbing Protection provides DO NOT CALL LIST SCRUBBING procedures
to help Call Centers, Dialers and Individual Agents comply
with these Do Not Call Laws. Please
click on the following links for the latest News on "No Call
Law" Legislation.
And
our bonus look into the archives of Copilevitz & Canter
- #1 "No Call Law" Attorneys in the Country.
FTC Fines are now $11,000. per violation.
The FCC says it "will default to the more stringent of
the two whether State or Federal DNC Laws". And some
States (Like California) are issuing citations based on the
National List, but under a new tougher set of State DNC Laws
passed January 1'st.
When working with Predictive Dialers
(not automatic dialers, as they are now illegal with few exceptions)
please note the following FTC regulations: 1. No more
than 3% of outbound calls may be abandoned 2. Calls not connected
to an agent within two seconds must hear a pre-recorded message
stating the name and phone number of the calling party. 3.
Must not disconnect unanswered calls in less than 15 seconds
or 4 ring cycles. 4. Caller ID must be provided by outbound
calls. 5. Outbound calls must adhere to State and Federal
permitted time calling windows, including time zone changes.
(ie it's the time in the place your calling to that counts!).
Also note on 2/12/04: The FTC will be demanding
you download their list every 30 days instead of every 90
days in the next few months. Do Not Call Protection represents
only the top companies in the Do Not Call Compliance business
with a perfect 3 year track record - already downloading weekly.
Click
Here for Do Not Call List Scrubbing Protection for Individual
Agents
Click
Here for Do Not Call List Scrubbing Protection for Call Centers,
Predictive Dialers and Business |
| State
"No Call Lists" Law & Regulations |
"No
Call List" Start Date |
Telemarketing
Fines and Penalties |
No
Call Registry |
List
Cost |
No
Call Hours |
Call
ID |
| AL
Alabama |
7/1/00 |
$2,000 |
35,456 |
$500 |
8AM-9PM |
Y |
| AK
Alaska |
11/4/96 |
$500 |
6,253 |
N/A |
8AM-9PM |
Y |
| AZ
Arizona |
8/6/99 |
$10,000 |
40,256 |
NA |
8AM-9PM |
N |
| AR
Arkansas |
1/1/00 |
$2,500 |
32,956 |
Free |
8AM-9PM |
N |
| CA
California |
not
yet |
$500
($1,000/subsequent) |
N/A |
N/A |
8AM-9PM |
Y |
| CO
Colorado |
7/1/02 |
$2,000 |
737,700 |
$500 |
8AM-8PM |
Y |
| CT
Connecticut |
1/1/01 |
$5,000 |
426,000 |
$781 |
9AM-9PM |
N |
| FL
Florida |
7/1/90 |
$10,000 |
245,000 |
$400 |
8AM-9PM |
N |
| GA
Georgia |
1/1/99 |
$2,000 |
294,500 |
$10 |
8AM-9PM |
N |
| HI
Hawii |
1/1/99 |
$2,000 |
4,562 |
N/A |
8AM-9PM |
N |
| ID
Idaho |
5/1/01 |
$5,000 |
64,700 |
$100 |
8AM-9PM |
N |
| IL
Illinois |
1/1/01 |
$2,000 |
90,500 |
N/A |
8AM-9PM |
N |
| IN
Indiana |
1/1/02 |
up
to $25,000 |
1,264,800 |
N/A |
8AM-9PM |
N |
| KY
Kentucky |
8/1/98 |
$10,000 |
610,000 |
$400 |
10AM-9PM |
N |
| LA
Louisiana |
1/1/02 |
up
to $3,000 |
231,600 |
$800 |
8AM-8PM |
N |
| MI
Maine |
4/14/00 |
$500 |
17,600 |
$781 |
8AM-9PM |
Y |
| MA
Massachusetts |
7/13/03 |
$5000. |
200,000 |
NA |
8AM-9PM |
Y |
| MN
Minnesota |
1/1/03 |
$1000. |
150,000 |
$125 |
9AM-9PM |
Y |
| MO
Missouri |
7/1/01 |
$5,000 |
811,600 |
$600 |
8AM-9PM |
N |
| NE
Nebraska |
4/1/93 |
$500 |
23,400 |
N/A |
8AM-9PM |
N |
| NY
New York |
5/1/01 |
$2,000 |
2,334,600 |
$500 |
8AM-9PM |
N |
| NC
North Carolina |
10/1/00 |
$500 |
67,921 |
N/A |
8AM-9PM |
N |
| OK
Oklahoma |
1/1/03 |
$5,000. |
NA |
NA |
8AM-9PM |
Y |
| OR
Oregon |
1/1/00 |
$25,000 |
94,000 |
$120 |
8AM-9PM |
N |
| PA
Pennsylvania |
5/31/02 |
up
to $3,000 |
NA |
NA |
8Am-9PM |
N |
| TN
Tennessee |
1/1/00 |
$2,000 |
756,101 |
$500 |
8AM-9PM |
N |
| TX
Texas |
7/1/02 |
$2,500 |
609,400 |
$200 |
8AM-9PM |
N |
| VT
Vermont |
3/23/01 |
$500 |
67,100 |
N/A |
8AM-9PM |
N |
| WI
Wisconsin |
7/1/02 |
$100 |
N/A |
N/A |
8AM-9PM |
Y |
| WY
Wyoming |
7/1/01 |
up
to $5,000 |
4,700 |
$781 |
8AM-9PM |
Y |
| LAST
UPDATED: 2/27/2003
"Do Not Call List Scrubbing"
Protection is a top provider of DO NOT CALL LIST
SCRUBBING Compliance Solutions for Telemarketers
and provides this "No Call Law",
Rules and Regulations Chart for general information
purposes only. For the very latest updates, please
consult your state agency. |
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| 800 Xanadu
Place, Jupiter, FL 33477 \ Phone: 561-317-3001 |
Additional State "DO NOT CALL LIST SCRUBBING"
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Easy "No Call List" Compliance for Call Centers:
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